SellEton Scales Shipping Policy:
At SellEton Scales, we value the importance of receiving your orders in a timely and efficient manner. We strive to provide fast and reliable shipping services to our customers. Our shipping policy is outlined below:
Shipping Costs: All products on our website are eligible for free shipping Across 48 continental USA only. However, residential, farm or rural areas may incur additional charges. Additional services such as lift gate delivery and inside delivery are also subject to extra fees.
Express Shipping: We offer overnight and faster shipping services at an additional cost. Customers can receive a quote by emailing us at info@selletonscales.com.
Delivery Time: We aim to deliver most orders within 5 to 7 business days. However, delivery times may vary based on your location, weather, and day-to-day conditions.
Tracking Information: Once your order is shipped, we will send you an email with a tracking number that allows you to monitor the delivery of your order. You can also access your order status and tracking information by logging into your account on our website. If you require additional tracking information, please email us at info@selletonscales.com.
Return Policy: We stand behind the quality of our products and are committed to providing our customers with a positive shopping experience. If you are unsatisfied with your purchase, we offer a 15-day return policy. The products must be unused and in their original condition to be eligible for a return. Please note that a 25% restocking fee will be applied to all returns, and the buyer is responsible for returning the products, covering the original shipping charges, and any additional return shipping fees.
If you have any questions or concerns about our shipping policy, please contact our customer support team at 844-735-5386 for assistance.